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Why should I take the Managing Benefits Foundation and Practitioner course?

Benefits realization is the reason your organization spends money on projects and programs. Until Managing Benefits there was no systematic, multi-disciplinary guidance to show you how to do this effectively and in detail. Managing Benefits aims to help organizations address the problem of demonstrating return on investments. It provides managers and practitioners from multiple disciplines, working in a variety of organizations, with generally applicable guidance encompassing benefits management principles, practices and techniques


Who should attend this class?

The Managing Benefits Foundation and Practitioner training is designed for anyone with a role in ensuring that the organization makes best use of investments by maximizing the benefits from projects, programs and the portfolio. This will include:

  • Portfolio Directors, Managers and members of Portfolio / Program Boards or Investment Committees

  • Strategic planning and policy setting personnel

  • Program and project managers

  • Business case writers and analysts

  • PMO teams in Portfolio, Program or Project offices

What is included?

The course includes:

  • 5-days classroom training from a Managing Benefits Approved Trainer

  • Official manual: "Managing Benefits"

  • Accredited course material including sample exam questions

  • Managing Benefits Foundation and Practitioner exams + Certificate

  • 35 PDUs if you are a P MP

What will I learn?

By the end of the course you will be ready to:

  • State the Principles of benefits management and describe how to apply them to your projects and programs.

  • Describe how to implement and sustain the Managing Benefits approach appropriately.

  • Explain the 5 practices for successful benefits management and how they can be applied successfully

  • Take and pass the Managing Benefits Foundation and Practitioner exams

What are the course prerequisites?

There are no course prerequisites in terms of experience and you do not need to show a record of work in benefits management. You need to complete about 10-20 hours of study before the course. We'll provide all the reading materials you need so you will be well prepared before you come to class.

What are the course contents?

This is the full APMG Managing Benefits course. It covers the full Managing Benefits syllabus to Practitioner level and includes sample exams .

Key Learning Points

What is Benefits Management and why do we need it?

  • Definitions - benefits and benefits management

  • Value and value management

  • Why do we need benefits management?

  • Objectives of benefits management

Barriers to success

  • Common misconceptions about benefits realization

  • The knowing - doing gap

  • Cognitive bias

  • Organizational pressures

Benefits Management Principles

  • Align benefits with strategy

  • Start with the end in mind

  • Utilize successful delivery methods

  • Integrate benefits with performance measurement

  • Management benefits from a portfolio perspective

  • Apply effective governance

  • Develop a value culture

Benefits Management cycle

  • The benefits managements cycle

  • Integrating benefits into the wider organizational context

  • Key success characteristics

  • Key roles, responsibilities and documentation

Benefits Management practices

  • Identify & Quantify

  • Value & Appraise

  • Plan - 4 themes that underpin benefits planning

  • Realize - transition, tracking and optimizing benefits

  • Review - initiative led and independent reviews

Portfolio based Benefits Management

  • The scope of portfolio based benefits management

  • Key documentation and roles

Applying Benefits Management techniques

  • Reference class forecasting / Delphi technique / Probability based forecasting

  • Driver based analysis

  • Investment logic mapping

  • Benefits map

  • Benefits eligibility rules

  • Customer insight

  • Multi-criteria analysis

Tools and templates

  • Benefits management skills and competencies log

  • Benefits logic map

  • Managing benefits health check assessment

Managing Benefits exams

  • Sample Foundation and Practitioner exams

  • Exam tips and technique

  • Take the Managing Benefits exams


Which exams are included in this course?

his course includes the Managing Benefits Foundation and Practitioner exams .

Managing Benefits Foundation exam

This is your first Managing Benefits exam designed to test your knowledge and understanding of Managing Benefits

  • 50 multiple choice questions

  • Closed book exam

  • 40 minutes duration

  • 50% needed to pass - 25 correct marks

Managing Benefits Practitioner Exam

Your second Managing Benefits exam tests your ability to apply the Managing Benefits guidance to a realistic scenario. You are required to show that you can analyze situations and make decisions using the standard appropriately. You must pass the Foundation exam to sit the Practitioner.

  • 8 Objective Testing style questions with 10 points per question. A total of 80 marks are available

  • Questions are in different formats including classic multiple choice, matching, sequencing and assertion / reason

  • Open book exam, but only the official Managing Benefits manual can be used

  • 2.5 hours duration

  • 50% needed to pass - 40 correct marks

When are the exams taken?

Your Foundation exam is taken on Wednesday afternoon. Your Practitioner exam is taken on Friday.

How does the course prepare me for the Managing Benefits Foundation and Practitioner exams?

The course follows the official Managing Benefits Foundation and Practitioner exam syllabus. The accredited training materials are cross referenced to areas of the exams so that you are fully prepared. During the course, you practice with the latest exam papers written by APMG. Day 4 of the course is dedicated to practicing for your Practitioner exam and our expert trainer will guide you through a series of exercises and discussions to get you ready for the exam itself .

Do I need ID for the Managing Benefits exams?

You must bring photographic ID with you. A driver's license or passport is fine. A work ID, with photograph, is also acceptable.

How long does my Managing Benefits qualification last?

The Managing Benefits Foundation and Practitioner qualifications are permanent. You will receive a lifetime certificate.


What happens if I don't pass a Managing Benefits exam?

If you don't pass your Managing Benefits Foundation exam you can retake a different paper immediately. All our exam packs include spare papers so you can re-take the test the same day. But relax: most people pass Foundation level exams first time round. Do the work, read the book and you will be OK. The immediate retake is there as a safety net if you need it. If you don't pass the Practitioner you will find this out by email a few weeks after taking the class. We'll send you your score and a question by question breakdown of your paper. You can retake the Practitioner exam at the next class or online for an additional fee .

Can I just take the Managing Benefits exams with you?

Sorry, no. We are an Accredited Training Organization for Managing Benefits so we are not permitted to offer just exams.


Where is the class held?

Our courses are held at quality downtown venues in all major Canadian cities. You will be close to transport links and parking.

What are the class hours?

  • Monday -> Friday: 8.30 AM to 4:30 PM

  • On Friday, the class may finish early after your Practitioner exam.

How do I prepare for Managing Benefits training?

You have about 10-20 hours of preparation to do before you attend the Managing Benefits Foundation and Practitioner course.  Before the class, we will send you the official Managing Benefits manual: “Managing Benefits” as well as Reading List and sample exam questions.  During the pre-course, you read key chapters of the manual and answer exam questions to test your knowledge and understanding. It seems a lot at first but the more work you can do in advance of the course, the better.  Even if you don’t 100% understand things before you come along – don’t worry.  If you’ve done the work, our trainers are experts in Managing Benefits. We’ll get you understanding the method in no time at all.

How does Managing Benefits work with the Management of Portfolios (MoP) standard?

MoP and Managing Benefits are complementary. Management of Portfolios shows you to prioritize, plan and manage your organization's portfolio of change initiatives. MoP has a short Benefits Management practice but this course goes into much more detail about service value chains, benefits mapping and relating benefits to strategic objectives.

Project portfolio management is the environment in which Managing Benefits operates. The Portfolio should be benefit led - and benefits are best achieved using a whole organization - portfolio - approach. This course has a section on portfolio based benefits management and covers the key documentation and roles needed to make it work

So do I need to know MoP or MSP to take this course?

Managing Benefits offers a very flexible approach to benefits so awareness of MoP or MSP is not a prerequisite. Bottom line: it does not matter which frameworks or methods you use to deliver your programs or portfolio - your organization always needs to achieve benefits .

Managing Benefits sounds very adaptable?

It is. The approach is not prescriptive, it is best of breed. Managing Benefits gathers together different approaches so you get:

  • Practical examples from the real world

  • International best practices

  • Leading academic material

  • Useful tools and techniques

Then you take what's best for your situation and make it work for you.

I'm serious about Benefits Management. Where should I start?

Steve Jenner, Managing Benefits author, says you should begin with mandatory Post Implementation Reviews. This will have a dramatic effect on benefits statements, forecasts and tracking. And, going forward, you will be collecting data to improve estimating - Managing Benefits describes this as reference class forecasting.

Can I split the Managing Benefits Foundation and Practitioner course?

Yes. You have a busy schedule so 5 days out of office may not be possible. Also, you may prefer to take the Foundation first, apply some of your new knowledge and then come back and upgrade to Practitioner. We don't charge you extra if you book the course as one event, but take it on two different occasions.

How many PDUs do I get for this course?

PMPs can claim 35 PDUs at the PMI for the Managing Benefits Foundation and Practitioner course. (14 Technical PDUs, 7 Leadership PDUs, 14 Strategic PDUs)


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